Useful Information
We advise that hair isn’t washed for 24 hours after a colour appointment to help lock the colour lock; also always use a colour shampoo and/or conditioner to help maintain the colour.
A colour patch test is required at least 48 hours prior to a colour appointment; why not combine it with a complimentary consultation to discuss what you’d like to achieve. Feel free to bring in any pictures or ideas with you.
Our colour-only appointments (without a cut) will be finished by a salon assistant and this is included in the cost of the colour service. If you’d like to have your hair styled, curled, straightened or a bouncy blow dry, then there is a £10 charge. It’s no problem to have your stylist instead but this would need to be requested at the time of booking and a blow dry charge would apply.
The minimum age for colour is 16 – sorry! However, we do have a great range of beauty treatments, specifically designed for 11-16 years. See our beauty price list for further info.
Currently at Goji we ask that clients provide a minimum of 48 hours’ notice of any cancellations. We understand that there can be a variety of circumstances leading to a cancellation and we will try to reschedule where possible. Repeated cancellations, or a ‘no show’ will lead to a polite request for a prepayment for the following appointment.
Unfortunately, we are still having issues with very late cancellations and no-show appointments. As a small business this is having a huge impact on us, and we now have no choice and must charge for these.
From 1st May 2023 any appointments that are cancelled with less than 24 hours’ notice will be charged at 50% of the service.
We hope that you can all understand that this is not a decision we have taken lightly and are grateful for all your loyalty and support.
We also require a 50% deposit for all first appointments for new clients, as well as on-going appointments over £100.
By the way, we’re very relaxed about tipping: if it isn’t your thing, that’s absolutely fine by us; if it’s something you like doing though, the whole tip goes directly to whoever you’d like to have it.