We advise that hair isn’t washed for 24 hours after a colour appointment to help lock the colour lock; also always use a colour shampoo and/or conditioner to help maintain the colour.
A colour patch test is required at least 48 hours prior to a colour appointment; why not combine it with a complimentary consultation to discuss what you’d like to achieve. Feel free to bring in any pictures or ideas with you.
Our colour-only appointments (without a cut) will be finished by a salon assistant and this is included in the cost of the colour service. It’s no problem to have your stylist instead but this would need to be requested at the time of booking and a blow dry charge would apply.
The minimum age for colour is 16 – sorry! However, we do have a great range of beauty treatments, specifically designed for 11-16 years. See our beauty price list for further info.
We ask that clients provide a minimum of 24 hours’ notice of any cancellations. We understand that there can be a variety of circumstances leading to a cancellation and we will try to reschedule where possible. Repeated cancellations will lead to a polite request for a 50% deposit at the time of booking.
By the way, we’re very relaxed about tipping: if it isn’t your thing, that’s absolutely fine by us; if it’s something you like doing though, the whole tip goes directly to whoever you’d like to have it.